The objective of the OTHM Level 5 Extended Diploma in Tourism and Hospitality
Management qualification is to provide learners with a specialist programme of study
that provides a depth of knowledge and understanding of key aspects within the
tourism and hospitality sector. This qualification is designed for people who wish to
deepen their knowledge and obtain a recognised qualification in the field of tourism
and hospitality.
Learners will study level 4 and 5 units, worth 120 credits per academic year with a
total credit value of 240 credits (equivalent to the first 2 years of an honours degree).
The Level 4 units introduce relevant Tourism and Hospitality subject specific areas
that lay the foundations for learning.
These units combine theoretical knowledge with practical application and will provide
learners with knowledge and skills in the areas of academic and research skills, the
tourism and hospitality business environment, the development of the tourism and
hospitality industry, services marketing, consumer behaviour, sustainability in
tourism and hospitality and event management.
With the Level 5 units, learners have the opportunity to specialise and progress in a
variety of relevant Tourism and Hospitality subject areas.
Learners will develop and enhance their skills in the following areas: customer
relationship management, digital marketing management, human resources
management accounting and operations management, as well as becoming aware
of current trends and issues in the tourism and hospitality industry.
Successful completion of this qualification will allow learners to work in a variety of
roles within tourism and hospitality management and to progress to further study.
Modules
The OTHM Level 5 Extended Diploma in Tourism and Hospitality Management
qualification consists of twelve mandatory units, 240 credits, 2400 hours Total
Qualification Time (TQT) and the recommended Guided Learning Hours (GLH) for
this qualification is a minimum of 1200 hours.
To achieve the OTHM Level 5 Extended Diploma in Tourism and Hospitality
Management, learners must achieve 240 credits, of which 120 credits are at Level 4
(6 units) and 120 credits are at Level 5 (6 units).
Level 4 units
• Academic Writing and Research Skills (20 credits)
• Business Environment for Tourism and Hospitality (20 credits)
• Services Marketing in Tourism and Hospitality (20 credits)
• Sustainability in Tourism and Hospitality (20 credits)
• Events Management (20 credits)
• The Development of the Tourism and Hospitality Industry (20 credits)
Level 5 units
• Digital Marketing Management for Tourism and Hospitality (20 credits)
• Operations Management (20 credits)
• Management Accounting (20 credits)
• Management of Human Resources (20 credits)
• Customer Relationship Management (20 credits)
• Contemporary Issues in Tourism and Hospitality (20 credits)